Accenture recently published a report on Managing Trust for High Performance. The essence of the report is that trust can be directly related to corporate performance, and that losing trust with customers and other stakeholders is one of the surest ways to destroy value. Trust can also be measured and managed.
Recently on the blog
As each year goes by it gets tougher to buy Christmas presents as you have to search harder for something original and at the same time desired. There is a strong parallel with Open Innovation (OI). You need to look harder and in new places to find new things. That’s where the concept of Directed Serendipity comes in. It simply means that to get lucky you need to be looking in the right places.
I’m passionate about innovation. I’m passionate about sport, particularly football – sorry, I should say soccer for a predominantly US audience. I also love sporting analogies and the use of sporting aphorisms in business. For example, when somebody says, “step up to the plate”, or “it’s a slam dunk”, the meaning is clear, even in countries where baseball and basketball aren’t played. So why is innovation like soccer?
The recent meeting in Harrogate jointly organised by Intelligent Formulation on “Formulated Product Design: Kick Starting Open Innovation” included a session on “Working with Large Companies”, organised by Dr Kevin McFarthing of Innovation Fixer Ltd. Here, Kevin gives a summary of the key points.